Client Support

You're In Good Hands

With our commitment to Excellence as standard at the heart of what we do, Cobra firmly believe that our team of experienced Project Co-ordinators and Client Relationship Managers are key to consistently maintaining our strong client relationships. Through direct transparent communication we eliminate all uncertainties ensuring the smooth delivery of every project undertaken.
The implementation of these roles enable Cobra to understand your business’s needs and requirements on a daily basis and these strong relationships have proven invaluable when facing tight timescales in ever changing environments.
Project Co-ordinators and Client Relationship Managers along with the Out of Hours Support Team are available 24hrs a day to provide support whenever it may be required.

The Client Management Services we offer:

  • Support available 24 hrs a day, 365 days a week
  • Real time works tracker
  • One point of contact for all your enquiries
  • Personal dedicated Account Manager – 24 hours a day!
  • Assigned Project Coordinator for your account from our experienced team
  • Operational support 24 hours a day, 7 days a week, 365 days a year
  • Out of hours support and contact for all customers
  • Helpful and friendly advice for all customers
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